Question 1

Does HoreX POS work offline?

Accepted Answer

Yes. If the internet drops, the POS keeps taking orders locally. Receipts print from the device, and kitchen displays stay connected via LAN. When the connection returns, everything syncs automatically — zero lost orders.

Question 2

What hardware do I need?

Accepted Answer

HoreX POS works on any modern browser — tablets, touch monitors, or dedicated POS terminals. For Windows, there's a dedicated Electron app with silent printing and kiosk mode support. No proprietary hardware required.

Question 3

Can waiters take orders from their phones?

Accepted Answer

Yes. The HoreX Waiter App runs on any smartphone. Waiters can take orders tableside, assign items to specific guests, control course timing, and receive push notifications when items are ready.

Question 4

Does POS integrate with delivery aggregators?

Accepted Answer

Right now, HoreX offers direct API integration for your own websites and apps — orders flow straight into the unified kitchen queue alongside dine-in. Integration with Talabat, Deliveroo, and Careem is coming very soon.

Question 5

Can I split a bill between guests?

Accepted Answer

Yes. HoreX supports per-item split, equal split, and even fractional splitting of a single dish between multiple guests. Mixed payment methods (cash + card) are supported on the same check.

Question 6

Is inventory deducted automatically?

Accepted Answer

Yes. Every time a POS sale is made, ingredients are automatically deducted based on the recipe card. This gives you real-time food cost and stock levels without any manual work.

Question 7

How is HoreX different from Foodics?

Accepted Answer

HoreX is positioned as a broader restaurant operating system, not just a POS. A sale can update inventory, recipe costs, finance data, guest history, and waiter metrics inside the same product ecosystem, so the team works with fewer disconnected tools and less manual reconciliation.

Question 8

How much does it cost?

Accepted Answer

We offer flexible plans tailored to your restaurant size and needs. Book a personalized demo and our team will walk you through the pricing options that fit your operation.