Take drink orders with the right choices, coordinate the barista queue and recognise returning guests. Keep recipes, stock and the till connected.
Sizes, milk and extras stay with the drink order.
Prepare the order and keep the counter informed.
Points, stamps and messages linked to actual visits.
01 / COUNTER SERVICE
A large drink, a different milk, an extra shot: those choices belong on the order. Configure the options on your menu so the cashier can select them and the barista can see what was requested.
The menu builder keeps defaults, required choices and price adjustments together. The same configured choices can be used in POS and your ordering channels.
02 / BARISTA & PICKUP
Route drinks to the barista station with quantities, modifiers and notes. The team sees the active work and marks items ready as they finish them.
The counter follows the same order status. For a coffee and a food item, each station keeps its own preparation work while the order remains together.
03 / REPEAT VISITS
Link orders to a guest profile and build a programme the team can explain: points, a tier benefit or a stamp reward. Guests can use a Wallet pass without installing a separate restaurant app.
Journeys let you follow up on a completed-order milestone. Choose the eligible visits and reward rules before launching an offer.
04 / INGREDIENTS & WASTE
Recipes set the quantities of beans, milk, syrups and other ingredients used by each drink. Posted sales create the corresponding stock movements.
Count what remains and record waste separately. Comparing that evidence with sales helps the team spot over-pouring, spoiled stock or a recipe quantity that needs correcting. Review minimum levels and recent consumption before the next supplier order.
Choose the modules and controls that fit your operation.
Enter the drink and its choices together.
Use the menu and configured modifiers to record the guest’s size, extras or preparation request. Quantity stacking helps with several of the same item; comments handle the specific request that is not a menu option.
Keep sizes and extras consistent.
Prepare option groups on the menu item. Set the default, whether a choice is required and its price adjustment. Recipe-linked options can add their own cost; the barista receives the choices selected on the order.
Put drink requests in the preparation queue.
Assign drinks to the appropriate kitchen station. The station view keeps the order, quantities and modifiers together. Use All Day for total dish quantities when planning the immediate work; staff still decide how to sequence preparation.
Keep the counter informed when a drink is ready.
The barista advances the item through its preparation states. The connected order shows ready status so counter staff can coordinate pickup, while any food items remain in their own kitchen workflow.
Give regulars a reason to return.
Enrol the guest through the configured registration flow and link future orders to their profile. Set up points, tiers or stamp rewards with eligibility and redemption rules the counter team can explain.
Follow up on the visit that matters.
Use a guest journey for a completed-order milestone or a campaign for a selected audience. WhatsApp delivery needs the restaurant’s connected Business account and approved message templates.
Connect the drink recipe to stock use.
Store each recipe’s quantities and units. Posted sales deduct the configured ingredients; counts and waste entries record what actually happened to stock. Use the difference to decide what to check and what to order.
Plan the next order from available stock.
Review stock balances, minimum levels and recent consumption when preparing purchases. Keep receiving dates, shelf-life information and physical checks in the daily routine. The system’s records depend on the quantities and dates the team enters.
Keep the till ready for handover.
Record cash, card and eligible loyalty redemption on the check. At the end of the shift compare the expected drawer with the cash counted and inspect any difference. Connected card payment depends on the configured provider and device.
Yes. Assign drinks to a kitchen station and use its KDS for quantities, modifiers, notes and preparation status. The counter follows the connected order. All Day shows total quantities; staff choose the preparation sequence.
A separate restaurant app is not required for Wallet-based membership. Guests enrol through the configured registration flow and future orders are linked to their profile. Points, stamps, tiers and redemption follow the rules you set for the programme.
Yes. Recipes define ingredient quantities and posted sales create stock movements. Counts and waste records capture the physical differences. Keep shelf-life and receiving information accurate, and combine the records with the team’s daily stock checks.
Yes. A shared organisation can maintain guest records and provide branch-level reporting. Menu, pricing, programme eligibility and staff access should be configured for the branches participating in the rollout.
Bring the drink and food menu, option groups, prices, recipes, current stock and the loyalty rules you want to offer. We review the counter, barista, payment and printer setup with your team before service.
The VAT report brings together the period’s sales and purchase records and lets the accountant inspect source transactions. The accountant reviews tax treatment and any required adjustments before filing.
Walk through a drink order, barista handover and a returning guest’s reward.
